Elevate CX with Dynamics 365

Empower your organization to deliver exceptional customer support, streamline service operations, and drive customer loyalty with Dynamics 365 for Customer Service. Harness the power of intelligent insights, automation, and seamless collaboration to elevate your customer service to new heights.

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Improved Operational Efficiency

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Enhanced Customer Engagement, Powered by AI

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Data-Driven Decision Making, Powered by AI

Dynamics 365 Customer Service Capabilities

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Optimize Service Operation

Dynamics 365 Customer Service streamlines operations with unified data, automation, AI insights, knowledge sharing, self-service options, analytics, and customer feedback, enhancing both efficiency and customer satisfaction.

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Meet Customer Where They Are

Dynamics 365 for Customer Service integrates multi-channel communication, providing a unified platform for interactions, enhancing engagement, personalizing support, and ensuring seamless omnichannel experiences.

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Make Agents' Work Effortlessly

Dynamics 365 Customer Service empowers agents with unified customer data, AI-driven insights, automation, knowledge resources, self-service tools, and real-time analytics, facilitating efficient and effective customer interactions, and boosting agent productivity.

We offer a success approach

We provide a proven, successful implementation methodology, ensuring efficient and effective project execution for optimal results and client satisfaction.

Deploy Stage

Launch the configured system, migrate data, provide user training, and ensure ongoing support for a smooth transition to daily operations.

Develop Stage

Customize and configure the system according to design and requirements, including data migration, user training, and system testing.

Define Phase

Detail requirements, user roles, and budget, solidifying the project scope and objectives for the Dynamics 365 Sales implementation.

Design Phase

Collaborate with the client to plan the implementation strategy, outlining objectives and the system's high-level configuration and customization.

Dynamics 365 Customer Service Pricing

Find out more about the pricing and the right licenses required for your Dynamics 365 Customer Service implementation.

Dynamics 365 Customer Service Professional
USD50.00/Per user/month

Core Customer Service capabilities

Dynamics 365 Customer Service Enterprise
USD95.00/Per user/month

Advanced Customer Service capabilities

Chat Add In
USD60.00/Per user/month

Live chat omnichannel engagement between customers and agents
* Requires Enterprise license

Have a project in mind ?

We believe that the best results come from collaboration and understanding your unique needs. If you have a project or idea you're passionate about, we'd love to hear about it and explore how we can bring it to life together.

We provide best services. Need help?
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